Friday, 3 January 2014

Junk mail

Just before Christmas, a large, glossy catalogue was sent to my company address, which is actually the solicitors office. They, naturally, forwarded it to me. I noted that there was a postage cost of £4.60.

So I wrote to Alto, the people who sent the catalogue:

You sent a catalogue to me, which was neither requested nor was it wanted.
You do not have my address; you would have used the Companies House database (or possibly you were sold a list which was compiled from that, there are many unscrupulous list vendors selling such lists as "opted in" at exhorbitant prices).

The catalogue was sent to my registered company address, which is my lawyer's office. They
forwarded it to me, not knowing that it was unwanted junk mail.

This resulted in a cost of £4.60.

I would like you to refund that cost.

Let me know how you would like to pay this.

They have replied, offering to refund the £4.60 and to remove me from their mailing list. I have accepted their offer.

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