Wednesday 6 December 2023

I don't believe it!

 I don't believe it!

Today, I was expecting a callat 12:10 or so to tell me the results of the scan I had two days ago. The call came at 14:10, but that wasn't the problem, the consultant was running late.

No. The problem was that I had a call at 9:30 (which I missed, and you can't call them back). The call was to ask me at which hospital I had the scan, because without that knowledge, they could not get the scan results.

But, if course, the NHS knew where I had the scan, because I'd been told to go there to have the scan. The problem is that the NHS administration system was written by goldfish and run by monkeys. It wasn't possible for the NHS at Oxford Churchill, to know that I had my scan at Amersham. Why Amersham? Because Amersham is five minutes from where I live and Oxford is about an hour. And it really should be easy to electronically move the scan results from here to there.

So what should I do in future?

Well, I get a letter from Oxford telling me to get scanned at Amersham giving me the appointment date and time, from the Oxford secretaries. And then, I was advised, I should phone up the same Oxford secretaries to tell them that it's to be Amersham ... information  that is in the letter that they just sent me.

You couldn't make it up.

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