Sunday 16 November 2014

Claim under warranty

Often, when a drive fails, I check and it's still within warranty (I use quite a lot of drives). So I send it back to Seagate for warranty replacement. If it isn't withing warranty, I give it a low level reformat and give it away in a geocache.

In the last couple of years, I've been finding that they often replace with a "remanufactured" drive. Whatever that means. Could it mean the replaced the innards of the drive? Or could it mean that they just gave it a format and hoped for the best?

I'm finding that these "remanufactured" drives are even lower qquality than the usual Seagate drives. I just had another one fail, and it was still within it's warranty. So, back it goes.

I'm not buying any more Seagate 3tb drives. They rank with the Maxtor 160gbs, pretty low down.


  1. I work in storage, this article doesn't surprise me, and neither did this one;

  2. They're also finding poor reliability on Seagate 3tbs. I tried to tell Seagate about this a couple of years ago, but they weren't interested. I stopped buying Seagate 3tbs after buying only half a dozen or so.

    Their 4tbs look good, though.