On September 19, I called Sagepay because I thought I might be interested in moving my business to use their services. They took my details, and said they'd call me back.
On October 8, they called me back. Three weeks later.
I explained to the unfortunate sales guy who called me that I was extremely unimpressed with their level of service, and that clearly they were suffering from having too many customers, and that I would not be adding to their burden.