Wednesday, 16 December 2015

The non-arrival of the boots

I ordered a pair of boots from Amazon. Or rather, it was from a vendor selling via Amazon. I ordered on the 20th November, they should have arrived by December 1, but they didn't. I gave them a couple more weeks, then contacted the vendor, explaining the problem.

They said that it had got lost in transit, and sent me a form to fill in and sign, so I printed it out, filled it in, signed it and emailed it back, asking for a replacement.

We'll see what happens next. Fortunately, I'm not in a hurry for these, they're to replace my spare boots which have developed a small fault.

 ... later ...

The boots had arrived, and I'd forgotten. So I've emailed the vendor to tell them not to send a another pair.

... later ...

Urghhh! Amazon have just emailed me to tell me they've given me a refund. I didn't ask for a refund. My whole correspondence has been with the boots supplier, and they already emailed me to say that they were pleased that the boots have arrived. So I've emailed the seller to try to sort this out. I have the boots, I don't want the seller to be without payment!

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