From: Beth Carpenter
I have visited your location today and ordered some food for take-away.
I was charged with 2 bottles of still water i never ordered.
When I started asking questions I was kicked out by a certain Thomas.
I am attaching the receipt I got after I paid.
The attachement is an Excel spreadsheet, and I haven't loaded it (of course) but I'd guess that if I did, it would install a trojan.
It's a nice, plausible little email; you can't help feeling a bit sorry for Beth, overcharged for two bottles of water.